Yes! You can bring alcohol (as long as you’re 21+) and food (all ages) on the bus but please leave the glass containers at home.
I accidentally reserved for the wrong departure location. Can you transfer my reservation?
As long as we have space on the bus you are trying to transfer to and enough advance notice to get to your request, we will gladly transfer your reservation for you. If you need a transfer please email reservations@bustoshow.org. For the best chance of success, we need at least 24 hours' advance notice.
Do you sell one way tickets?
Nope, all our tickets are round-trip! But, you can totally ride one way! Just remember, you’ll need a photo ID to check in with the driver.
We’re parked in Lower South Lot 2, and we leave 30 minutes after the show is over.
Can I get a refund?
If you need a refund for your bus ticket email reservations@bustoshow.org from the email attached to your ticket order. We need 48 hours advance notice for a 100% ticket price refund and 24 hours advance notice for a 50% ticket price refund.
Note: The credit card processing fee is non-refundable
I forgot something on the bus! Is there a lost and found?
Oops! Don’t worry, it happens. Fill out our lost and found form or email us at reservations@bustoshow.org, and we’ll track down your item! We keep lost and found items for 30 days.
Does Bus to Show have an age limit?
Our buses are 18+, but minors can ride with written parental permission! Just email us at reservations@bustoshow.org with the subject "Guardian permission for (YOUR NAME) to RIDE BTS on (EVENT DATE)" and include a signed release, a copy of the parent/guardian’s ID, and bring it with you to check-in.
Release
I, (GUARDIAN NAME), am the legal guardian of (RIDER NAME). I give my permission for (RIDER NAME) to ride Bus to Show (EVENT DATE) to (VENUE NAME) and back. I release Bus to Show, Inc. and all its employees, partners and affiliates of any liability for any incident that may occur as a direct or indirect result of this trip. My driver’s license is attached. (ATTACH LICENSE SCAN/PHOTO TO EMAIL)
Sincerely,
(GUARDIAN NAME)
BTS check-in staff, chaperones, or drivers may turn people away and deny access to the buses without refund, if the rider is under 18 and does not have a valid release to ride.
Can I leave an item on the bus during the show?
Absolutely, but it’s at your own risk, so maybe keep your treasures with you just in case!
Does the bus make any stops?
In most situations you will have a direct ride to Red Rocks. Sometimes if a bus does not fill up at one pick up location it might stop at another pick up location to pick up riders on the way. You will NOT be stopping at all of the pick up locations listed on the website.